Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you or the entity you represent (“Customer,” “you”) and Prelien Pro (“Prelien Pro,” “we,” “us”) governing your access to and use of our website, API, dashboards, and related services (the “Services”). By creating an account or using the Services, you agree to these Terms.

1. Accounts

• You must provide accurate information and keep it current.
• You are responsible for all activity under your account and API keys, and for keeping credentials confidential.
• You must be at least 18 and able to form a binding contract. If you accept on behalf of an organization, you represent that you are authorized to bind it.

2. The Services

Prelien Pro provides an infrastructure layer that normalizes data from Construction Lien Services (CLS), orchestrates compliance workflows, generates documents, and coordinates mail delivery. CLS remains the system of record for regulated filings. We may add, change, or remove features over time.

Not legal advice

The Services assist with document preparation and delivery logistics. They do not constitute legal advice, and we are not your lawyer. Lien and notice requirements vary by state and situation; you are responsible for confirming deadlines, eligibility, and content with qualified counsel.

3. Acceptable use

You agree not to:

• Use the Services in violation of any law or third-party right;
• Submit false, fraudulent, or unauthorized filing information;
• Probe, scan, or test the vulnerability of the Services except under an authorized program;
• Circumvent rate limits, credit metering, sandbox isolation, or authentication;
• Resell or provide the Services to third parties except as expressly permitted;
• Upload malware or interfere with the integrity or performance of the Services.

4. Plans, credits, and billing

• Paid plans are billed in advance on a recurring monthly basis and grant a monthly credit allotment.
• Billable events (document generation, orders, mailouts, and API usage) consume credits. Ad-hoc credits are sold at $1 = 1 credit and expire 12 months after purchase.
• Fees are non-refundable except where required by law. Postage and third-party fulfillment charges are passed through.
• We may change pricing on renewal with at least 30 days’ notice.
• Late or failed payments may result in suspension of billable functionality.

5. Customer data

You retain all rights to data you submit (“Customer Data”). You grant us a non-exclusive license to host, process, transmit, and display Customer Data as needed to provide the Services, including exchanging it with CLS and fulfillment vendors. You are responsible for the accuracy and legality of Customer Data and for having the rights needed to submit it.

6. Intellectual property

We and our licensors own the Services, including all software, documentation, and trademarks. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Services during your subscription. Feedback you provide may be used by us without restriction.

7. Third-party services

The Services rely on third parties including CLS, payment processors, and mail carriers. Their performance is outside our control, and their own terms may apply to the portions of the workflow they handle.

8. Service levels and support

We aim for high availability and publish status at status.prelienpro.com. Unless a separate written SLA applies, the Services are provided without a committed uptime guarantee.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY FILING WILL BE ACCEPTED OR TIMELY.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES. OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You will defend and indemnify us against third-party claims arising from your Customer Data, your use of the Services in breach of these Terms, or your violation of law or third-party rights.

12. Term and termination

• These Terms apply while you use the Services. You may cancel at any time from the dashboard; cancellation takes effect at the end of the current billing period.
• We may suspend or terminate access for material breach, non-payment, or risk to the Services or other users.
• On termination, your right to use the Services ends. We will make Customer Data available for export for 30 days, after which we may delete it, subject to records we must retain.

13. Changes to these Terms

We may update these Terms. Material changes will be announced via the dashboard or email at least 30 days before they take effect, except changes required for legal or security reasons, which may take effect sooner. Continued use after changes take effect constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Delaware, except that either party may seek injunctive relief in any court of competent jurisdiction.

15. Contact

Prelien Pro — Legal
legal@prelienpro.com